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Support Engineer bij Mirion Technologies

Bedrijfsinformatie

Functieomschrijving

  • The Support Engineer is responsible for both in-house and on-site repair of nuclear measurement equipment and systems in the Benelux, in close collaboration with Mirion Technologies (Canberra BNLS) NV  international and local Service and Support department.
  • You understand the customer’s measurement application and provide support in installation, training and repair of his measurement installation showing a strong service approach.
  • You also provide feedback to our internal service organization for improving our products and services.
  • Your responsibilities are: visit customer site for preventive maintenances and repairs.
  • Provide telephone and e-mail support to customers.
  • Prepare installations, carry them out and train the customer.
  • Software support, customization and consulting.
  • Provide Class room Training for customers.
  • Perform repairs in Zellik-office.
  • Provide Sales support.

Profielomschrijving

  • You have a Master or PhD in Nuclear Physics or a Master in Science and Industrial Engineering.
  • You have good knowledge of IT (Networking, Setup of OS) with strong software skills and good inter-personal skills.
  • You have 5-7 yearsof working experiences.
  • You are flexible and autonomous: accept changing targets while remaining productive also eagerto reach defined goals.
  • You are customer service oriented: a clear communicator, tackling problems and needs, finding root causes of problems.
  • You have strong communication skills in Dutch, French and English, but also good organizational and administrative skills. 

Aanbod

  • Contract for an indefinite period, full time with benefits.
  • Regular travels in the Benelux area.